I have extensive experience working with technical and non-technical people in one-on-one and group environments. I have proven technical troubleshooting skills and experience teaching troubleshooting skills to others. I am very knowledgable of the education system and the needs of administration, teachers and students. I am easy to work with, optimistic, enthusiastic and energetic. I am a self-starter. I work well in both team and individual situations. I am an experienced presenter with multiple media types and interact well with my audiences.
I provide community service to schools, churches and youth programs. I am a hard worker. I like to help others and grow in the process. I can handle multiple projects at one time. I do not like to sit still.
I want to do something that makes a difference in people's lives, has a lasting influence on the community and challenges my abilities. I prefer a flexible environment with the freedom to try new approaches.
|Presentation||Creation of Presentation Materials & Handouts. Presentation of Technical and Sales Information.|
|Training||Development, Management and Presentation of Leader-led and Hands-On Training Sessions|
|Design||Design of LANs and WANs supporting Electronic Mail, File Transfer, Video Conferencing, Internet Access, Mainframe Access|
|Troubleshooting||Troubleshooting of Local and Wide Area Networks using tools ranging from simple ping utilities to traffic analysis to mapping to packet analysis|
|Support||Customer Support for a wide range of services including MacOS 7.5.2, DOS 6.2, Windows 3.1, Applications, Network Connectivity, Internet Access, Mainframe Access, Telecommunications, Presentation Systems, Multimedia|
|Apple Macintosh||File/Print Server Software, Routers, Network Management & Troubleshooting Software, Mainframe Connectivity Software, Administrative Software, Database Solutions, Connectivity to Novell Netware Servers|
|Networking Protocols||AppleTalk, IPX, TCP/IP, SLIP, PPP, ARA|
|Network Media||Ethernet 10BaseT, Ethernet 10Base2, Token Ring, T1, 56K, ISDN, Wireless, Modem|
|Internet Services||World Wide Web, WAIS, Gopher, FTP, DNS, SNMP, News, ListServ|
|UNIX||A/UX and System V|
|Languages||HyperTalk, AppleScript, HTML, CGI|
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